This document outlines the terms of use binding all users of the Agen138 platform. Please read carefully before registering or continuing to use our services. By using this platform, you agree to comply with all terms stated herein.
Before reading the full terms, understand the six core principles that form the basis of the relationship between agen138 and our players
The agen138 platform is strictly for individuals aged 18 and above. Registration by underage individuals is completely prohibited and such accounts will be suspended immediately without any refund.
Each individual is only permitted to hold one active account. Owning multiple accounts is a serious violation that may result in the suspension of all such accounts without prior notice.
All personal information provided to agen138 is protected in accordance with our Privacy Policy. You are responsible for keeping your account password and login details confidential.
All deposits and withdrawals must use a payment method registered in the account holder's name. agen138 reserves the right to request additional documents for verification purposes before processing any withdrawal.
All bonuses are subject to the wagering requirements stated at the time the offer is presented. Attempts to abuse promotions through improper means may result in cancellation of the relevant bonus.
Agen138 is committed to responsible gambling practices. Players who need assistance may contact our team to access self-control tools or professional support.
These Terms and Conditions constitute a legally binding agreement between you ("User") and agen138 ("Platform"). By registering, logging in, or using any part of this platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein, together with Privacy Policy and Responsible Gambling Policy ours.
By accessing, browsing, or using the Agen138 platform in any capacity, you hereby agree to comply with and be bound by these Terms and Conditions, the Privacy Policy, the Responsible Gambling Policy, and any additional guidelines issued from time to time by Agen138.
If you do not agree with any part of these terms, you are not permitted to use the agen138 platform. Continued use of the platform following any amendment to the terms is considered your acceptance of those revised terms.
These terms are a legally binding document. If you are uncertain about any part of them, please contact the agen138 support team before proceeding with registration or use of the platform.
2.1 Minimum Age Requirement
Access to the agen138 platform is restricted to individuals who are 18 years of age or older at the time of registration. agen138 reserves the right to request proof of age at any time and may suspend or terminate any account that cannot verify this minimum age requirement.
2.2 Geographic Restrictions
The agen138 platform is intended for users accessing from Malaysia. Users are responsible for ensuring that their use of this service is lawful in the jurisdiction where they are located. agen138 is not responsible for any violation of local laws committed by users.
2.3 Registration Information
You agree to provide truthful, accurate, current, and complete information during the registration process. Required information includes:
Providing false or misleading information is a serious violation that may result in account termination and fund freezing.
3.1 One Account Per Individual
Each individual is only permitted to own and use one active account on agen138 at any given time. This includes using the same name, address, phone number, IP address, or payment method to create more than one account.
3.2 Account Security
You are fully responsible for all activities that occur within your account. Keep your password confidential and do not share your login details with anyone. Agen138 will not be held liable for any losses arising from unauthorised access resulting from your own negligence.
3.3 Identity Verification (KYC)
Agen138 reserves the right to request identity verification (KYC) at any time, particularly before processing your first withdrawal or withdrawals exceeding a specified limit. Required documents may include a copy of your MyKad, a recent bank statement, or proof of address. The KYC process is a standard security measure that protects your account.
4.1 Deposit Methods
Agen138 accepts deposits via a variety of payment methods listed on the platform, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. All deposits must use a method registered in the name of the account holder.
4.2 Minimum Deposit Limit
The minimum deposit is RM 30 per transaction. No maximum deposit limit is set for accounts that have completed the KYC process, although Agen138 reserves the right to request additional verification for large deposit amounts.
4.3 Withdrawal Conditions
4.4 No Withdrawal Fees
Agen138 does not charge any processing fees for withdrawals. However, your bank or digital wallet provider may impose their own fees, which are beyond Agen138's control.
Agen138 reserves the right to hold and investigate any deposit or withdrawal that shows signs of money laundering, fraud, or other suspicious activity. All such cases will be reported to the relevant authorities where necessary.
5.1 General Wagering Conditions
All bonuses awarded by agen138 are subject to wagering requirements clearly stated at the time the offer is presented. Different wagering requirements may apply to different bonus types — please review the specific terms of each promotion on the Promotions before claiming it.
5.2 Bonus Abuse Prohibition
Agen138 uses advanced detection systems to identify bonus abuse. The following activities are considered abuse and may result in bonus cancellation and account suspension:
5.3 VIP Programme
Players who meet certain activity requirements are eligible to join the agen138 VIP program. Eligibility, benefits, and program terms may change from time to time. agen138 reserves the right to modify or terminate the VIP program with reasonable notice to affected members.
Agen138 users agree not to engage in any of the following activities while using the platform:
Any breach of the above prohibitions grants agen138 the right to take immediate action, including account suspension, fund freezing, and reporting to the relevant authorities.
Agen138 takes the personal data protection of all its users seriously. The collection, use, and storage of your personal data is governed by Privacy Policy ours, which form part of these Terms and Conditions.
All sensitive data, including financial information and identity documents, is encrypted using 256-bit SSL technology during transmission. Data is stored on secure servers with strict access controls and is not shared with third parties without your consent, except for legitimate service operation purposes or as required by law.
For complete information on how we collect, use, and protect your personal data, please review Privacy Policy ours in detail.
All content on the agen138 platform — including but not limited to design, logos, graphics, text, software, and game elements — is the exclusive property of agen138 or licensed to agen138 by the relevant third-party providers.
Users may not copy, redistribute, modify, or exploit any platform content for commercial purposes without written consent from agen138. Non-commercial personal use is permitted provided that appropriate attribution is given.
The agen138 platform is provided "as is" and "as available". While we strive to ensure platform availability at all times, agen138 does not guarantee that the service will be free from interruptions, errors, or outages at every moment.
Agen138 is not liable for:
Agen138's maximum liability to you under any circumstances is limited to the amount of active deposits held in your account at the time of the relevant incident.
10.1 Actions by Agen138
Agen138 reserves the right to suspend or terminate a user account at any time, with or without prior notice, if there is evidence or reasonable suspicion of:
10.2 Termination by User
You may close your account at any time by contacting the Agen138 support team. Prior to closure, all valid fund balances (not subject to any active restrictions) will be processed for withdrawal in accordance with standard procedures.
Accounts suspended pending investigation will not be processed for withdrawal until the investigation is concluded. The investigation period may take between 3 and 30 business days depending on the complexity of the case.
Agen138 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Significant changes will be communicated to users via registered email or an in-platform notice at least 7 days before taking effect.
Continued use of the platform after the effective date of any amendment is considered your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.
The current version of these Terms and Conditions is always available on this page, and the effective date will be updated accordingly. We encourage you to check this page periodically.
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where agen138 operates. Any dispute arising from or related to the use of this platform shall first be resolved through good-faith negotiation.
If resolution through negotiation is not achieved within 30 days, both parties agree to refer the dispute to a mutually agreed arbitration process, and the arbitration decision shall be final and binding on both parties.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions remain in full force and effect, and the invalid provision shall be reinterpreted to reflect the original intent of the parties to the extent permitted by law.
For any enquiries regarding these Terms and Conditions, please contact the agen138 support team via Live Chat on the platform or by email at [email protected]. We will respond within 24 hours on business days.
These documents are to be read alongside the Terms and Conditions for a complete overview of your rights and responsibilities as an Agen138 player
Now that you have read and understood these Terms and Conditions, register your account for free and start enjoying over 500 premium games alongside 150,000+ other Malaysian players.
For adults aged 18 and above only. Bet responsibly.